Jennifer is a Professor of Digital Literacy at the University of Sheffield, School of Education.

She is known as a multimodal ethnographer who conducts arts-based, digital, media and maker-driven research with children, young people, and adults in schools and community spaces like museums, welcome centres, and makerspace labs and pop-up makerspaces. She is Lead Editor of Reading Research Quarterly and she co-edits the Routledge Expanding Literacies in Education series with Dr. Carmen Media (Indiana University) and Professor Gerald Campano (University of Pennsylvania). Her most recent book is The Comfort of Screens: Literacy in Postdigital Times (Cambridge University Press).